Top Questions
Has my
order shipped?
What are your shipping rates in the United
States?
What is your
toll free number?
How do I select the right product for me?
Where is my order?
What is the
best way to contact you?
What payment methods are there?
What are your International shipping rates?
Has my
order shipped?
We ship many orders on the same day. If an order is received by 12 pm MST on Monday, 2 pm Tuesday or Wednesday or by 4 pm Thursday or Friday, the order is shipped the same day. We do not ship on Sundays and a few
holidays, in which case we ship the following day. (full
details)
If your selected USPS as your carrier you can track your package via the
USPS Web Site
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What are your shipping rates in the United
States?
Shipping rates depend on the weight of your
order and how soon you would like to receive it. Once you enter your
desired shipping carrier and your location, you will see the shipping price
calculated for you. Here is our basic shipping information.
|
Shipping Information:
|
|
Automatic Shipping Credit on
Orders Over $95.00! ($5.99 savings automatically applied at
checkout!) |
| Shipping Methods |
Shipping Time |
Shipping Rates (up to 1 lb.) |
|
US USPS Mail (with
tracking) |
3 - 10 bus. days |
$5.49* +
$1 per add. lb. approx. |
| US Ground (with
tracking) |
3 - 6 bus. days |
$6.49*+
.50 per add. lb. approx. |
| US 3 day (with
tracking) |
3 bus. days
|
$8.99*
+ $1.50 per add. lb. approx. |
| US 2 day (with
tracking) |
2 bus. days |
$10.99*
+ $2.00 per add. lb. approx. |
| US Overnight (with
tracking) |
1 bus. day |
$19.99*
+ $2.50 per add. lb. approx. |
| Worldwide
Shipping (with tracking) |
5 - 7 bus.
days |
$21.99+* (depends on
Country, Weight & Size) |
| YOU
WILL SEE EXACT SHIPPING CHARGES BEFORE YOU CHECKOUT |
| *
Exceptions to Shipping Rates: |
| * Flat Rate shipping
prices are for orders up to 1 lb./16 fl.oz. You WILL SEE EXACT
shipping charges "before" you checkout. |
| * Orders over $95 are
shipped at a reduced rate ($5.99 credit) and will be shipped ground
or USPS mail. |
| * Backordered items
will be shipped as soon as available at our cost via UPS Ground. |
| * Alaska, Hawaii and
International rates vary & International Rates Please Note: All
prices are in USA funds and do not include local duties, taxes and
other import fees. |
| * Shipping charges for
expedited express delivery which are delayed due to bad weather are
NOT refundable. |
|
*Click here for full shipping info and rules. |
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What is your
toll free number?
1-866-467-6444 Customer Service Phone Hours 8-5 M-F MST
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How do I select the right product for me?
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Where is my order?
We ship every day except Sunday and some holidays so chances are your order is on its way. If you have questions about your order please call us toll free at 1-866-6444. To track a package for which you have received a tracking number, use of the the following links: UPS Tracking, USPS Tracking
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What is the
best way to contact you?
Calling us toll free at 1-866-6444 will get
your question answered right away. You may also email us, we strive to
answer our email within 24 hours. Please do not include credit card
account numbers via email as email is not secure.
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What payment methods are there?
- VISA
- MASTERCARD
- DISCOVER CARD
- AMERICAN EXPRESS
- OPTIMA
- YAHOO PAYDIRECT
- WESTERN UNION
- MONEY ORDERS
- CASHIERS CHECKS
- PERSONAL CHECKS
If ordering Online and you
want to pay by check or money order, select payment type "Will send check prior
to delivery" from the pull down menu when checking out. Then we recommend that
you print out your order total and mail it with your payment.
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What are your International shipping rates?
International Shipping rates vary so widely
that the best way to find out what the exact shipping cost will be is to select
your products, click checkout, supply your address and then you will see a
summary of your order including shipping prices. At that point, you will
be able to supply your payment information as well.
Please Note: All prices are in USA
funds and do not include local duties, taxes and other import fees. Some
products may have restrictions as well. (International
Order details including restrictions)
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